I am not sure now if there is an issue with the support ticket system or if the support team is just ignoring and closing my requests, but the overall experience for me is extremely bad.Īs an Enterprise customer I am expecting a 24/7 email support and with the highest priority according to the levels of customer support that LastPass offers and being ignored for more than 2 weeks is really unacceptable. To be sure that it was not an issue with my account, I've also asked one of my colleagues to submit a new case but the result didn't change. I wonder if they were bought out by someone. LastPass has really gone down in quality. I deleted the app and the extension, closed everything, restarted my phone and computer, tried for a one time master password, account recovery.and anything else. and all the tickets that I've created are simply closed without any reason or comment. LastPass will block autofill because the domain you are accessing to log in to Zendesk does not match the domain the widgets. I have emailed, tweeted, did a support ticket (2 days ago, no answer yet) etc to get some help. You're right, this was an error on my part-I checked the 'What levels of customer support does LastPass offer' article, and was confused by 'all LastPass Free users have Basic support. Moreover I cannot see these tickets in "My Cases" list but somehow I can still access them with a direct link like 1 ACCEPTED SOLUTION pensworth1 New Contributor Re: Contact Support via email Thanks so much for getting back to me. JBy Michael Perrigo Leave a Comment On The Keyword blog today, Google revealed its plans to enhance the password manager in Chrome for desktop. I've opened several tickets but I've just received an auto-reply via email with the case numbers and nobody from the support team got back to me. I am using the "contact us" forms both at and but the result is always the same. Simply log in to the site and you’re all set.I have an Enterprise plan and I am trying to get in contact via email with the support team since December, 28th but without success - basically 19 days ago!! It is recommended that you file a report. You should now see your username and password for the site already entered. I create a ticket, Lastpass said to me to post here because : There a clash between them both so it is hard to say. Now, return to the main login page for the site you just added. STEP-BY-STEP Guide: For support with browser and plugin issues for an existing account, please submit a ticket to the HUIT Service Desk using the Submit Ticket. Step 3: Test it out! Log out of the site you just added to your LastPass vault. ** If you wish to make any changes to the site(s) you’ve added at a later time, you can access them from your LastPass browser extension or your vault on the web or desktop and mobile apps. With your encrypted data stored, LastPass will automatically fill in this information the next time you visit the site and login. Effectively managed 350+ accounts and created new. Step 2: Click “ Add” and LastPass will automatically enter the site data into your LastPass Vault. Generated revenue by selling season tickets, single game tickets, groups, luxury suites, and premium inventory. In the “ Edit” menu, you’re given some extra options. You can choose “ Add” or click “ Edit” for more options. Step 1: In the top right of your browser, next to the LastPass icon, LastPass will prompt you to add this site. The easiest and best way to add new sites to LastPass is to go to the site you wish to add and enter your credentials as you normally would.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |